How to contact us

How to contact us by telephone

You have questions about an invoice or you want to make changes to your data? Then call us, we will be happy to help you! For all questions regarding your order, invoice and delivery of results, please call us at +49 89 3187 - 2220 during the following service hours: 

Monday - Thursday

08:00 - 12:0014:00 - 16:00
Friday08:00 - 12:00

 

For all questions regarding DosiNet and DosiCon, please call us at: +49 89 3187 - 2020 during the following service hours:

Monday - Thursday

08:00 - 12:0014:00 - 16:00
Friday08:00 - 12:00

 

Outside these hours you can use  or fax +49 89 / 31 87 - 3328 to send us inquiries and orders.

How to contact us via e-mail

Do you have any questions on how to use DosiNet or do you want to order a dosimeter? 

You can reach us at the following e-mail address, if you want to order dosimeters or materials:

AWST-BestellungnoSp@m@helmholtz-muenchen.de

 If you need any further assistance or want to clarify open issues, please send us an e-mail to:

AWST-ServicenoSp@m@Helmholtz-muenchen.de

If you have technical concerns and questions regarding DosiNet and DosiCon, please use the e-mail address given below:

AWST-OnlinenoSp@m@helmholtz-muenchen.de

You have not found the right contact person? Then call us, our customer service is at your disposal to answer your questions or resolve your issue.